Privacy Policy

Introduction

Haven Homes (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy and ensuring you have a positive experience on our website and when interacting with our company. This Privacy Policy explains our online and offline information practices, the types of information we collect, how we use that information, and the choices you have about how your information is used.

Information We Collect

Haven Homes collects information from you in various ways, including:

  • Information you voluntarily provide when filling out forms, requesting information about our homes and properties, scheduling appointments, or contacting us through our website or other channels.
  • Contact information, including name, email address, phone number, and mailing address.
  • Information about your interests in our properties, including price range, location preferences, and home features.
  • Payment information when applicable, processed securely through third-party payment processors.
  • Device and usage information, including IP address, browser type, pages visited, and referring information, collected through cookies and similar technologies.

How We Use Your Information

Haven Homes uses the information we collect for the following purposes:

  • To respond to your inquiries and provide customer service.
  • To provide information about our available properties, pricing, and products offered at www.havenhomessc.com.
  • To schedule and confirm appointments with our sales team.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and enforce our terms of service.
  • To maintain the security and integrity of our website and services.

Text Message Communications

Haven Homes sends text message updates and responses to real estate customers about pricing and products offered at www.havenhomessc.com, along with making and confirming appointments. Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.

By providing your mobile phone number, you consent to receive text messages from Haven Homes. Message frequency may vary. Standard message and data rates may apply. You can opt out of text message communications at any time by replying “STOP” to any message or by contacting us directly.

Information Sharing and Disclosure

Haven Homes does not sell, rent, or lease your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business (e.g., payment processors, email service providers).
  • When required by law or in response to legal process.
  • To protect our rights, privacy, safety, or property.
  • In the event of a merger, acquisition, or sale of assets.

Data Security

Haven Homes implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze website usage. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. Haven Homes is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information.

Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, correct, or delete your personal information.
  • The right to opt out of marketing communications.
  • The right to request information about how your data is processed.
  • The right to restrict certain uses of your information.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Children’s Privacy

Our website is not directed to children under the age of 13. Haven Homes does not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Policy

Haven Homes may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Haven Homes
405 Western Lane
Irmo, SC 29063
Website: https://havenhomessc.com
Phone: (803) 973-8188

Please submit privacy requests through our website contact form or reach out to our customer service team.